We care that our passengers who are Differently Abled or with Reduced Mobility travel without worries in comfortable conditions. At Himalaya, we always endeavor to meet the needs of all our passengers, including those passengers with “Special Needs”, we provide special services and take safety measures for you to travel in better conditions throughout the journey with us.
Most Differently Abled passengers are accepted by us for air travel. However, there may be certain cases or situations where Himalaya Airlines shall not be able to accept such passengers on the basis of established facts, medical documents, or other evidences.
H9 suggests booking of wheelchair / ambulift to be made at least 48hours prior the flight departure to ensure smooth service provision and availability. However, request at the time of check-in can also be made and service will be available subject to availability of equipment and resource.
* Wheelchair/Ambulift service is subject to applicable charges.
Medical clearance is not required for differently abled passengers who can transfer themselves seat-to-seat, take care of all their onboard needs or who have an escort who is capable and willing to take care of them.
Medical clearance for the following passengers whose fitness to travel is in doubt, must be obtained well in advance before departure. The final authorization on whether to transport the MEDA case will be based on the approval of the Himalaya Airlines Aviation doctor. Such passengers must fill the MEDIC Form.
H9 has the right to refuse to carry any passenger who could be suffering from any illness or physical or mental condition:
i. Passenger suffering from any disease which is believed to be actively contagious and communicable; or
ii. Who, because of certain diseases, or incapacitation may have or develop an unusual behavior or physical condition which could have an adverse effect on the welfare and comfort of other passenger and or crew members; or
iii. Can be considered to be a potential hazard to the safety of the flight or the punctuality thereof (including the possibility of diversion of the flight and unscheduled landing); or
iv. Would require medical attention and/or special equipment to maintain their health during the flight.