Medical and Special Needs

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At Himalaya Airlines we always endeavor to meet the needs of all our passengers, including those passengers with “Special Needs” such as passengers with Reduced Mobility, Sensory Impairments or any other physical challenges.

Most physically challenged passengers are accepted by us for air travel. However, there may be certain cases or situations where Himalaya Airlines shall refuse to accept physically challenged passengers on the basis of established facts, medical documents, or other evidences.

You are requested to inform about your special needs at the time of booking or 48 hours prior to your flight, so we are ready for you.

Medical Clearance

Medical clearance for the following passengers whose fitness to travel is in doubt, must be obtained at least 24hrs before departure:

  • Passenger suffering from any disease which is believed to be actively contagious and communicable; or
  • Who, because of certain diseases, or incapacitation may have or develop an unusual behavior or physical condition which could have an adverse effect on the welfare and comfort of other passenger and or crew members; or
  • Can be considered to be a potential hazard to the safety of the flight or the punctuality thereof (including the possibility of diversion of the flight and unscheduled landing); or
  • Would require medical attention and/or special equipment to maintain their health during the flight.

Medical clearance is not required for disabled passengers, who can transfer themselves seat to seat, take care of all their own on board needs or who have an escort who is capable and willing to take care of them.

Attendants/Escorts and Medical Attention

  • Any able-bodied, competent adult (including family member over 18 years of age) may act as an attendant or escort.
  • It is mandatory for all stretcher cases to be escorted.
  • Escorts shall be given seats immediately adjacent to the passenger they are escorting.

Traveling with pets

At Himalaya Airlines, transport of animals in hold is subject to the requirements laid down by International Air Transport Association (IATA) Live Animals Regulations (LAR).

Following are the guidelines for transporting your pet:

  • Please ensure that your pet is booked in advance.
  • Make sure you have followed all the specifications regarding the container.
  • Ensure that you have complied with all the documents required including import, and export, health certificates and vaccinations.
  • Check-in with your pet and the container.
Container Specifications
  • The container’s material can be: fiberglass, metal, solid wood, plywood or rigid plastics. Containers made entirely of welded mesh or wire mesh is
  • If a container has wheels, they must be removed or rendered inoperable.
  • Some rigid plastic containers may not be suitable for large dogs, or dogs that are aggressive. Specially constructed containers of hardwood, metal, plywood or similar material, with two secure door fasteners on each side, are acceptable.
  • The container must be large enough so that the animal can stand upright or lie down in comfort:
    • Height: in standing position, without touching the roof of the container
    • Length: from nose to root of the tail
    • Width: twice that of the animal across shoulder blades
  • Mention the name and address on the container.

Your pet plus the container will be subject to an additional charge, regardless of whether you have used the free baggage allowance or not.

Note: Himalaya Airlines declines all responsibility for any deterioration in the animal's health that may occur before, during or after the flight.