FAQs

Flight Bookings

Please contact Himalaya Airlines office as below:

Nepal Sales Office:
GSA Qatar
GSA UAE
GSA Saudi Arabia
GSA Bangladesh
GSA Malaysia
China Office You can also book our ticket(s) online from www.himalaya-airlines.com

You have to contact our airlines office or nearest travel agent for group booking.

For any group discounts, conditions apply as per the load and seasonality. Please contact our airlines office or nearest travel agent for further details.

Please contact our airlines office or your booking agent.

Click here for Flight Schedule

Yes, we do offer connecting flight service within our network. However, currently we do not code sharing agreement with other airlines.

Flight Changes

Please contact our airlines office or your ticket issuing agent.

Yes, conditions apply as per the ticketing fare type.

It depends on the sector, class and restriction of fare applied while issuing the ticket(s).

Please contact our airlines office or your ticket issuing agent.

Postponement/Date change to next flight without any charges (for first date change)
Refund as following:
- Fully unused Ticket: Full refund without cancellation penalties. The face value paid by the passenger will be refunded with remarks as canceled/suspended fight number and date.
- Partially unused ticket: The one-way fare of same booking designator or immediate higher booking designator will be deducted. The charges applicable for cancellation will be waived off.
Rerouting with other airlines at the cheapest available fare.

Baggage

The baggage allowances are different for different sectors. (Click here for details. )

Please contact Himalaya Airlines staff upon arrival and proceed to fill PIR (Property Irregularity Report) form. Valuable goods cannot be claimed as Himalaya Airlines does not accept valuable goods in baggage.

The allowance for carry-on baggage is 7 KG.

Fares and Offers

The ticket prices may vary with seasonality, availability of ticket and other factors. To get details about ticket price, you can contact Himalaya Airlines office. You can also get the price related details online from www.himalaya-airlines.com

Himalaya Airlines Policy for Child (who has completed his/her 12 th Birthday)Himalaya Airlines Policy for Child (who have completed his/her 12 th Birthday)and Infant (Who has not completed his/her 2 nd Birthday fare is as below:

PAX Type	Discount	Applicable
Child	25% on Adult Fare	75% on Adult Fare
Infant	90% on Adult Fare	10% of Adult Fare

*The baggage allowance for child is same as adult.
*The baggage allowance for infant is limited to 10 KG (22.05 LB).

No, our fare is same for foreigners and natives. However, the additional government tax of NPR 1,130 (USD 11.5) is applicable for foreigners on all departures form KTM Airport.

Payments

Payment can be done through cash/card at Himalaya Airlines office and our GSA offices. However, travel agencies may accept other modes of payment also.

Our payment gateway for online ticket purchase from www.himalaya-airlines.com is Connect IPS.

Excess Baggage

Please contact Himalaya Airlines Check-in counter for excess baggage. You can also pre-book your excess baggage while purchasing the ticket Click here for the details of excess baggage rate.

Traveling during Pregnancy

Duration of Pregnancy	Acceptance Description/Requirement	Qualified Doctor’s Certificate	Approval from Himalaya Airline’s (H9) Doctor	Limitation/Restriction
Up to and including 28^th week	Without complication (normal pregnancy)	Not required	Not required	Accepted without restrictions. No medical clearance required.
Beginning of 29^th up to end of 32^nd week	Without complication (normal/single pregnancy)	Required	Not required	Accepted without restrictions with a medical clearance certificate from a qualified doctor.
Beginning of 29^th up to end of 32^nd week	Multiple or complicated pregnancy	Required	Required	H9 MEDIF (Medical Information Form) clearance required.
Beginning of 33rd up to end of 35^th week	Without complication (normal/single pregnancy)	Required	Required	H9 MEDIF (Medical Information Form) clearance required.
Beginning of 33rd up to end of 35^th week	Multiple or complicated pregnancy	-	-	Not accepted.
*From the beginning of 36^th week, H9 does not accept any pregnancy cases for travel on flights.*

Flight Bookings

1. How do I book tickets?

2. How do I book flights for a group?

3. Do you have any discounts for groups?

4. How can I make changes to my booking?

5. Can you give me the schedule of the current flights?

6. Do you have connecting flight or code sharing?

Flight Changes

1. How can I cancel or make changes to my flight?

2. Are there fees and charges for changes and cancellations?

3. How much is the fee to change my flight?

4. How do I cancel and refund my tickets?

5. Cancellation of flights or suspended flights

Baggage

1. What is my baggage allowance?

2. How do I report a lost or damaged baggage?

3. What is the allowance for carry-on baggage?

Fares and Offers

1. How much is the one-way or round-trip ticket to our destination?

2. How much is the ticket fare for child?

3. Are fares different for foreigners?

Payments

1. What are my payment options?

2. Can I pay ticket online?

Excess Baggage

How can I buy excess baggage?

Traveling during Pregnancy

1. Up to what stage can a pregnant mother travel?